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ToolHub knows that our customers want their orders picked, packed & shipped quickly, and then delivered rapidly and safely.
We have partnered with StarTrack as our preferred freight provider. A business of Australia Post, StarTrack is Australia’s leading parcel, freight and logistics company with an unrivalled national delivery network.
Shipping Costs
ToolHub is pleased to offer our customers free shipping on all orders over $300 (plus GST)!
We understand that our customers may need to place smaller orders from time-to-time, and ToolHub is always happy to oblige. To cover our costs, a small fee of $25 (plus GST) will apply to any order under $300 (plus GST), which includes shipping, handling, packing & processing for that order.
Stock Availability
Customers are able to see the real-time stock status of all ToolHub products when browsing our website, and when you place items into Your Order we'll confirm the stock we're able to ship.
On the rare occasion that a product is out of stock when you place Your Order, we will backorder that item and as soon as it comes back into stock we'll ship it immediately.
If your items are all in stock, ToolHub will ship Your Order either the same business day or the following business day after the order is placed.
Tracking Your Orders
Once Your Order has shipped, you'll receive a shipping confirmation email containing the tracking number. You can also view these details at any time for your orders by visiting Your Account and clicking on Your Orders on the menu at the left.